Contact Modzi3D
Reach the right team for your account, a payment question, a privacy request, or a security report.
Product help and account support
[email protected]: Questions about your account, image preparation, model access, technical errors, and using the studio. Include a task reference if one is available and describe what you expected and what happened.
Billing and subscriptions
[email protected]: Payment questions, duplicate charges, subscription cancellation, credit discrepancies, and refund requests. Include the receipt reference and account email, but never full card details.
Privacy and personal information
[email protected]: Access, correction, deletion, retention, consent, and other personal-data questions. We may need to verify identity before providing account information.
Legal and rights enquiries
[email protected]: Terms, licensing questions, rights complaints, abuse reports, and formal legal communications. Include enough information to identify the relevant content or event.
Security and vulnerability reports
[email protected]: Suspected vulnerabilities and security incidents. Follow the responsible disclosure guidance and remove secrets from your report.
Automated messages
[email protected] is reserved for account verification, password-reset, and service notifications for the connected account email service. Do not send support requests to that address; use one of the monitored contact channels above. If an account email does not arrive, check the spam folder and contact support.
Questions about this page?
[email protected]